Dover Saddlery

Dover Saddlery reviews

Good
Good: 8.9/10
17,675 customers have rated this store since 2006
Customer Certified
Dover Saddlery
  • Address: 525 Great Road Box 1100, Littleton, MA, 01460, UNITED STATES
  • Tel: 1-800-406-8204
  • Online: customerservice@doversaddlery.com

Ordering Methods

  • Online
  • Email

Special Features

  • Customer Info is Always Confidential
  • Live Customer Service Rep.
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Gift Services

Delivery Methods

  • Standard Next Day Air
  • First Class Air (2-3 days)
  • Standard Ground
  • International Express Air
  • International Regular Air
  • Other Immediate (E-Mail Gift Cards)

Payment Methods

  • American Express
  • Discover
  • Mastercard
  • Visa
  • Personal Check
  • Other Pay Pal

Dover Saddlery ratings

Summary

  • Overall rating
    8.9 /10
  • Would shop here again
    0.0 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you’re looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
Truck Icon

After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectation
    0.0 /10
Reviews

Customer reviews for Dover Saddlery

  • 7/10 Review by: Cameron

    Dover's prices are better than my local tack stores. If anything, please lower shipping and handling costs.

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Online Shopper

    The last order I placed before this, was never fulfilled, even though I was sent an order confirmation email, and when I called there was not even a free shipping offer to make up for what was clearly a mistake on the part of Dover Saddlery. I'm...

    Shopping Cart Icon
    Full review
  • 7/10 Review by: LosAngeles

    I wish Dover had free return labels like Smartpak.

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Online Shopper

    Their customer service is always top notch and super helpful!

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Umi

    I love dover and their variety of products.

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Online Shopper

    I thought that it was easy to place an order and the website is easy to navigate.

    Shopping Cart Icon
    Full review
  • 7/10 Review by: Tori

    Love Dover and have shopped here for years, the shipping is a little ridiculous and prices are higher compared to other sites

    Shopping Cart Icon
    Full review
  • 5/10 Review by: Amy

    Shipping charges are ridiculous.

    Shopping Cart Icon
    Full review
  • 9/10 Review by: Online Shopper

    My daughter loves your store.

    Shopping Cart Icon
    Full review
  • 10/10 Review by: Lisa

    Great place to find the horse products I need at a very fair price

    Shopping Cart Icon
    Full review